Big Fish Cooling & Heating(409) 658-7037
Common problems, answered › AC not turning on
Big Fish · Lumberton, TX

AC not turning on?

My AC won't turn on, what do I check? Here is the honest version: what you can safely check yourself in the next five minutes, what a technician usually finds when it is not that, and exactly what it costs to find out.

By Big Fish Cooling & Heating, Lumberton, TX. Updated September 27, 2026. Rated 4.9 out of 5 across 728 reviews.

If this means no cooling in the house: A home with no cooling is treated as urgent and prioritized, often same-day. The emergency button on the booking page gets a callback within 60 seconds.

Check these first

  1. Thermostat on COOL and turned down. If it is blank, its batteries or the furnace switch that feeds it.
  2. Two breakers: one for the indoor unit, one for the outdoor. Push each fully off, then on, once. If one trips again, leave it off and call.
  3. There is usually a small box on the wall beside the outdoor unit with a pull-out block. Make sure it is pushed in, not pulled or upside down.
  4. If the indoor fan runs but the outdoor unit never starts, that is the visit. Do not keep pressing it; each failed start heats the parts that are failing.

If one of these fixes it, you owe us nothing and we are glad. If not, the next part is what the visit is for.

What a technician usually finds

Not running. An outdoor unit that will not start with the thermostat calling has a contactor that is not closing or a capacitor that is not starting the motor: the manual's compressor-will-not-run branch is those two parts and the power behind them. Behind a burned contactor is the voltage that burned it: a supply too high or too low, or loose leads at the compressor and contactor that heat every time the unit starts.

Contactor. Contacts pit and weld because of the heat thrown off by a high resistance connection, and once the silver coating has sprayed off them the contactor is on its way out. And it arcs that hard because the unit is running longer and harder than it should, which is what a coil full of debris does to it.

Capacitor. Dirt on the condenser coil makes the air coming over the motor excessively hot, and the electrical parts are what give out first. And the dirt gets to the coil because the air reaching it was never properly filtered.

These are the causes in the manufacturers' troubleshooting charts and the trade handbooks our technicians train on, in plain words. The visit proves which one it is with a meter before anything is replaced.

What keeps it from coming back

A compressor cycling on its internal overload is the step before it fails: high head from a dirty coil, a shorted winding, or a starting relay that is not doing its job.

Insects and dirt getting between the points is the other half of it, and blowing the contactor out at the start of each cooling season is what stops it.

What it costs to find out

$59 on weekdays, $159 evenings and weekends. Published and final, pre-tax, and the price is the price whether we find a loose wire or a bad motor.

Book the $59 visit online Or call (409) 658-7037

Real arrival windows, including evenings and weekends. Paying is what confirms the slot; the office calls to confirm the window.

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Big Fish Cooling & Heating · (409) 658-7037
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